Category Archives: crisis communication
Analyses of CNN and Washington Post Graphics About A Crisis Found Some Explanations Better Than Others
Initial reports downplayed the threat of radiation from a damaged nuclear power plant in Japan. An increasingly dangerous nuclear crisis produced explanations of the risks. How were info graphics used online to explain the complexity? We reviewed infographics used on Washington … Continue reading
Different Power Companies Communicate Outages In Different Ways
Beginning January 27, 2011, a major winter storm dumped snow and ice over Virginia, Maryland and the Washington D.C. metro area. Gusty winds and downed trees left thousands of homes without power, some for several days. WE REVIEWED GRAPHICS, CHARTS … Continue reading
Explaining an Oil Crisis (Part 2)
BP provided more explanation of the causes and current operations in the Gulf, but President Obama explained more solutions. That is one of the findings from our recent analyses of official statements related to the oil crisis. The study compares … Continue reading